Q. Why should I use a licensed contractor?
A. Using a contractor that is licensed by the State of California’s Contractors State License Board ensures that the contractor is qualified for the type of work that is being performed. Licensed contractors are also required to possess appropriate insurance coverage for the type of work that is being performed.For more information, please visit www.CSLB.ca.gov
Q. Can I get a certificate of insurance?
A. Certificates of insurance are issued only after a signed contract has been received by our office. Any requests for additional insurance must be requested in writing and may be assessed an additional fee as specified in our contract.
Q. Why do I have to sign a contract?
A. An executed contract ensures that the customer understands the scope of work to be completed. It also guarantees that the work completed is only the work that has been approved by the customer as specified in the contract.
Q. How does the weather affect my project?
A. The only limitations that will prevent any work being performed are rain and snow. While asphalt and concrete work may be performed in the colder winter months, we recommend that any seal coatings be completed with temperatures of 65, degrees and above for the best performance.
Q. Will I be notified before work begins?
A. Yes, a representative will work with you to create a schedule that suits your needs and ensures a timely completion of your project.
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Q. What are your payment terms?
A. Balances are due in full at the time of project completion. After 30 days of non-payment, your contract will be assessed a 1.5 % interest charge per month.
Q. Do you accept credit cards?
A. Yes, we accept all major credit cards.
Q. What are your office hours?
A. Office hours are Monday through Friday, 9:00am to 5:00pm.
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